Privacy Policy

Information We May Collect

Depending on how you interact with AVITA, we may collect information such as:

• Name
• Email address
• Phone number
• Service interests
• Appointment preferences
• Preferred AVITA location
• Information you voluntarily provide regarding your hair, beauty goals, or requested services
• Package, membership, promotion, or gift-card inquiries
• Chair or station rental inquiries
• Professional or licensing information submitted in connection with rental opportunities
• Company, organization, building, or job information submitted for corporate partnerships or collaborations
• Social media handles, when voluntarily provided
• Images, photographs, documents, or files you voluntarily upload
• Messages submitted through website forms, social media, email, SMS, or other communication channels
• Transaction-related information
• Website interaction data
• Device and browser information
• IP address
• Approximate geographic information
• Cookie and similar tracking data
• Advertising identifiers
• Referral and attribution information
• UTM parameters and other campaign-tracking information

We may also receive information from booking providers, advertising platforms, analytics providers, social media platforms, or other service providers when permitted by their policies and applicable law.

How We Collect Information

We may collect information when you:

• Visit our website
• Submit a contact, booking, consultation, or inquiry form
• Submit a Facebook or Instagram lead form
• Click an AVITA advertisement
• Request an appointment
• Use an online booking link
• Contact AVITA by phone, email, SMS, Facebook, Instagram, Messenger, or another communication method
• Purchase or inquire about a package, membership, promotion, or gift card
• Submit a chair-rental inquiry
• Submit a corporate partnership or collaboration inquiry
• Apply to an AVITA program, including the Influencer Club
• Upload photos or files for an application or consultation
• Attend an AVITA event, promotion, or collaboration
• Enter a giveaway or promotional campaign
• Voluntarily provide information to an AVITA team member

We may also collect certain information automatically through cookies, pixels, tags, analytics technologies, advertising tools, and similar technologies.

How We Use Information

We may use personal information to:

• Respond to inquiries
• Schedule or assist with appointments
• Provide requested salon and beauty services
• Communicate regarding an appointment
• Provide information about services, pricing, packages, promotions, memberships, or gift cards
• Process or assist with transactions
• Review program applications, including Influencer Club applications
• Review consultation materials
• Respond to chair or station rental inquiries
• Evaluate potential rental or business relationships
• Respond to corporate partnership and collaboration inquiries
• Administer employee-perk, resident-perk, referral, or partnership programs
• Provide customer support
• Improve our website, services, promotions, and customer experience
• Analyze advertising performance
• Measure campaign effectiveness
• Understand how visitors use our website
• Attribute inquiries, leads, or bookings to advertising campaigns
• Detect spam, fraud, security threats, or misuse
• Maintain business and operational records
• Comply with applicable legal obligations

Where permitted by law and where appropriate consent has been provided, we may also use information for promotional email, SMS, or other marketing communications.

Online Booking and Boulevard

AVITA may use third-party booking technology, including Boulevard, to facilitate online appointment scheduling and related services.

When you click a booking link, you may be redirected from AVITA’s website to a Boulevard-operated website or booking interface.

Information you submit directly through Boulevard may be collected and processed according to Boulevard’s own privacy policy and terms.

AVITA does not control the privacy practices of third-party booking providers and encourages you to review their privacy policies before providing information.

Advertising, Analytics, and Attribution

AVITA may use advertising, analytics, attribution, and website-performance technologies provided by third parties.

These may include services from companies such as Meta (including Facebook and Instagram), Google, OpenAI, website analytics providers, advertising attribution providers, and other marketing technology providers.

These technologies may use cookies, pixels, tags, device identifiers, advertising identifiers, or similar technologies to help us understand website traffic, measure advertising effectiveness, determine whether an advertisement resulted in a visit, inquiry, lead, or booking, improve advertising relevance, analyze campaign performance, understand website behavior, and create or measure advertising audiences where permitted.

The inclusion of a provider in this Privacy Policy does not necessarily mean that every listed technology is currently installed or active on AVITA’s website.

Meta Lead Ads and Social Media Forms

AVITA may collect information through forms presented on Facebook, Instagram, or other Meta services.

Information submitted through these forms may include your name, email address, phone number, service interests, appointment preferences, company or job information, chair-rental information, professional information, and partnership or collaboration interests.

AVITA may use this information to contact you regarding the specific service, rental opportunity, promotion, program, or partnership you requested.

Meta may separately process your information according to Meta’s own privacy policies.

Applications, Influencer Programs, and Media Uploads

AVITA may allow users to submit applications, photographs, videos, documents, or other files for purposes such as Influencer Club applications, bridal consultations, beauty consultations, collaboration proposals, professional inquiries, chair-rental applications, and other AVITA programs.

If you upload images or files, we recommend that you avoid uploading content containing unnecessary embedded location information, such as EXIF GPS data.

Uploaded content may be stored and reviewed internally by authorized AVITA personnel for the purpose for which it was submitted.

AVITA does not sell uploaded photographs, files, or application materials to unrelated third parties for their independent marketing use.

We may use service providers to host, secure, transmit, or process submitted materials as reasonably necessary to operate our business.

Chair Rental and Professional Inquiries

AVITA may collect information from beauty professionals interested in renting salon space, chairs, stations, or work areas on an hourly, daily, weekly, monthly, or other agreed basis.

This information may include name, contact information, professional specialty, services offered, professional or licensing information, current clientele information, preferred rental arrangement, desired start date, and professional social media account or portfolio.

We may use this information to evaluate availability, compatibility, and potential business relationships.

Submitting an inquiry does not create an employment, contractor, rental, tenancy, or other business relationship.

Corporate Partnerships and Collaborations

AVITA may collect business information from companies or organizations interested in employee-perk programs, resident-perk programs, corporate gift cards, corporate gifting, referral partnerships, cross-promotions, beauty pop-ups, office or residential events, client-appreciation programs, co-branded campaigns, influencer or creator collaborations, and other local or corporate partnerships.

Information may include contact name, company or building name, job title, email, phone number, business type, number of employees or residents, collaboration interests, and other information voluntarily submitted.

We use this information to evaluate, develop, administer, and communicate regarding potential or existing partnerships.

Gift Cards, Packages, Memberships, and Promotions

If you purchase or inquire about an AVITA gift card, package, membership, promotion, prepaid service, or similar offering, we may collect information necessary to process or administer the transaction, associate the benefit with the correct customer, provide customer support, communicate relevant terms or information, maintain business records, and prevent misuse or fraud.

Specific gift-card, package, membership, promotional, refund, cancellation, or expiration terms are governed by the applicable AVITA offer or policy and are separate from this Privacy Policy.

Cookies and Similar Technologies

AVITA’s website may use cookies and similar technologies for website functionality, remembering preferences, analytics, advertising measurement, conversion attribution, performance monitoring, traffic-source analysis, and improving user experience.

You may be able to control or disable certain cookies through your browser settings or through controls provided by an applicable advertising or analytics provider.

Disabling cookies may affect some website features or functionality.

Comments, Forms, and Spam Detection

If AVITA enables comments, public submissions, or other interactive website features, we may collect information submitted through those features together with technical information such as IP address, browser information, or device data.

Website submissions may be screened using automated spam-detection, security, or fraud-prevention services.

Such processing is used to help maintain website security and prevent misuse.

Embedded Content and Third-Party Websites

AVITA webpages may include or link to third-party content such as videos, images, social media posts, maps, booking interfaces, payment tools, or other embedded services.

Embedded content from another website may behave in the same manner as if you visited that third-party website directly.

Those third parties may collect information, use cookies, or track interactions according to their own privacy practices.

AVITA is not responsible for the privacy, security, or content practices of third-party websites or services.

How We May Share Information

AVITA may share information with service providers when reasonably necessary to operate our business or provide requested services.

These providers may include booking platforms, website-hosting providers, advertising platforms, analytics providers, email or communications providers, payment processors, business software providers, security and spam-detection services, professional advisors, and other vendors supporting AVITA operations.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect AVITA, our customers, personnel, business interests, or others.

AVITA does not sell customer lists for money in the ordinary sense of selling personal information to unrelated businesses for their independent use.

Certain advertising, analytics, or attribution activities may nevertheless be considered “sharing,” “selling,” or targeted advertising under particular privacy laws. Where applicable, users may have legal rights regarding those activities.

Email and SMS Communications

If you provide your telephone number or email address, AVITA may contact you regarding your inquiry, appointment scheduling, appointment reminders, services you requested, packages, gift cards, or memberships you requested information about, rental inquiries, partnership inquiries, and customer support.

Where permitted by law and where appropriate consent exists, AVITA may also send promotional or marketing communications.

You may unsubscribe from promotional emails using the unsubscribe option provided in the message.

For promotional SMS messages, you may reply STOP to request that marketing messages stop.

Consent to receive marketing communications is not a condition of purchasing AVITA services unless specifically disclosed otherwise.

Data Retention

AVITA may retain personal information for as long as reasonably necessary to provide requested services, maintain customer relationships, process bookings or inquiries, review applications, administer programs and partnerships, maintain financial or business records, measure advertising performance, prevent fraud or abuse, resolve disputes, and meet legal, tax, accounting, contractual, or regulatory obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

Submitted applications, forms, and professional inquiries may be retained for internal review and legitimate business purposes.

You may request deletion of certain information, subject to applicable legal, contractual, security, and operational requirements.

Your Privacy Choices

California Privacy

California residents may have privacy rights depending on applicable law and the nature of the information involved.

These rights may include the ability to request information about certain personal information collected, access to certain information, correction of inaccurate information, deletion of certain information, information regarding certain disclosures, and opt-out rights regarding certain advertising or data-sharing practices where applicable.

Not every California privacy statute applies to every business or every category of information.

Nothing in this Privacy Policy is intended to represent that AVITA is subject to a particular legal requirement unless that law actually applies.

To submit a California privacy request, contact avitaoc@gmail.com. We may take reasonable steps to verify your identity before responding.

Children’s Privacy

AVITA’s website and advertising are not directed to children under the age of 13.

We do not knowingly seek to collect personal information online from children under 13.

If you believe a child under 13 has provided personal information to AVITA, please contact us so we can review the matter.

Data Security

AVITA uses reasonable administrative, organizational, and technical measures intended to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no website, electronic storage system, communication platform, or internet transmission can be guaranteed to be completely secure.

Accordingly, AVITA cannot guarantee absolute security.

Policy Updates

AVITA may update this Privacy Policy periodically to reflect changes in business operations, website functionality, advertising practices, service providers, technologies, or legal requirements.

When we make changes, we may update the Effective Date shown at the top of this page.

Material changes may also be communicated through additional methods where appropriate.

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